Also I had ordered these phones for my wife and myself a month ago; they still did not have the phones or knew when they would be getting more. Only told that there popular right now.
I wish I could explain how bad going here made me and my wife feel. We will never return to this store again.
Long story short, none of the employees are on the same page or even the same book, I left feeling very belittled and taken care of as if I was a nuisance, I was told 3 different stories, and aggressively argued with by the store manager.
Always have great customer service when I go there. I don't go anywhere else anymore.
Provies good service and go phone prices are great.
Wow... simply wow. This place makes me wish that zero or NEGATIVE stars were possible. First thing walking in the store, greeted nicely. When I told them I was looking for two specific phones I was berated and made felt like I was very incompetent by the manager. Immediately and loudly from across the room being argued with about why I shouldn't get the phones I wanted and how I would return them or hate them or otherwise immediately regret my decision. The phones I wanted were of less quality but i knew that and told them so. Still they insisted to argue with me about the phones in a very belittling and extremely aggressive tone. I had went into this store two weeks prior to my latest excruciating visit. two weeks ago they did not know what the price of the phones would do to my bill but now almost magically they knew; and knew it was going to raise my bill. I was told the first time I went in there that getting the phones would lower my bill.
This is the worst staffed At&t store I have encountered. The store is tiny and most of the time is staffed by two or less employees. Always have to wait over a half hour. I have had much better experiences with other locations.
Can not recommend going to this store. I was sold on the buy back program but was not described accurately what the program was. I was expecting a $600 rebate and got $150. I was also sold a buy one get one and waited 9 months for it and never got it. I went into the store and they forgot to hit the button for the deal. They are supposedly getting it fixed but I haven't heard anything yet.
At T is a US Electronics Store based in Bemidji, Minnesota. At T is located at 2500 Hannah Ave NW Suite 1, Bemidji, MN 56601, USA.
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