The lady on phone gave me a frustrated "whatever" when her computer couldn't bring up an account by name so I asked her to go look on the shelf for the order count.
No one works here. There are bodies, but they are on their phones or actively ignore you. We looked for 20 minutes for siding and gave up. When we let customer service know about the lack of help, she just smiled. We won't be back to Home Depor.
Ed was fantastic and very helpful! He walked around the entire store with us to ensure we found what we needed. Thank you for the great service!
Wish we had one of these in Grand forks. Great inventory -always have what I want in stock.
I remembered why I don't shop here. Not only are prices higher here than Menards or Fleet, but the staff, ugh. I am just tired of being ignored by staff that just doesn't listen! I went in to buy a hot water heater, because mine was leaking. A pretty serious issue and I needed an immediate replacement. They only had 2 in the store. I specifically told the guy I had natural gas, I never said the word propane, but the one we looked at when we were discussing my needs he asked me "do you have electric or gas?" I said Natural gas, he apparently didn't listen. I said I liked the one we were looking at because of a specific feature and asked if it was the type I needed and he said, yes it was for gas. He then said it would be delivered and put in the next day. I did the paperwork and waited. At noon the next day I called to ask where it was? They didn't know. Finally the plumber called and asked if he could do it next week? I told him no. I would be out of town. But he was sick. I told him I was told it would be in today. He showed up at 3PM with a propane hot water heater. I was NOT happy. By 4PM I was livid, had been back to Home Depot had fixed their mistake, had to trade down to a different heater that did not have the feature I wanted, and had to wait until 6 PM to have this complaining whinny plumber put in the heater. Guess I should be happy I have hot water, while millions of people on the planet don't have clean water at all.
The Home Depot is a US Hardware Store based in Bemidji, Minnesota. The Home Depot is located at 2425 Middle School Ave NW, Bemidji, MN 56601, USA.
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