Had to pick up package at the Bemidji office because they said it was undeliverable address and it was plainly on package.
Recently went to attempt to pick up a time sensitive package, instead ignored by staff for a full 30 minutes before I finally left. I was the only customer in the lobby at the time. What an inexcusable standard for customer service. Comprehensive re-training of staff is apparently necessary. 2 stars only because I always find their drivers to be exceptional.
I am not sure why UPS cannot get their act together! This is the worst UPS area I have ever dealt with. I never get my packages and I receive other peoples packages and have to do UPS job and deliver them.
Helpful and friendly.
Ups Customer Center is a US Point Of Interest based in Bemidji, Minnesota. Ups Customer Center is located at 945 Industrial Park Dr SE, Bemidji, MN 56601, USA.
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